If you are not entirely satisfied with your purchase, we’re here to help.

 

Because every order is custom made to your request we would like the opportunity to address your concerns before returning the product for a refund.  However, if you are still not satisfied you will have 30 days to return for a full refund of the Purchase Price only.  Shipping charges are not refundable.

 

You will be responsible to return the item at your cost.

 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund and initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping (if billed to Street Lamps of America) will be deducted from your refund.

One Year Limited Warranty

 

The manufacturer warrants this product to be free from defects and workmanship for a period of one (1) year from the date of purchase.  This warranty only applies to the original consumer purchaser and only to products used in normal use and service.  The manufacturer’s only obligation and your exclusive remedy, is the repair or replacement of the product at the manufacturer’s discretion, provided the product has not been damaged from misuse, abuse, accident, modification, alteration, neglect or mishandling.

 

This warranty does not cover consequential or incidental loss or damage, including but not limited to any labor/expense costs involved in the repair or replacement of the product.